Privacy Policy (Global General · GDPR / CCPA Compliant)

Last Updated: July 2026

1.1 Scope of Application
This Privacy Policy applies to all global users who access, browse, inquire about, and purchase industrial, commercial, and agricultural products on this website. It defines the rules for the collection, use, storage, protection, and disclosure of user personal information to protect users' privacy rights.

1.2 Information Collection Scope
This website only collects user information necessary for transactions and services, and will never illegally collect sensitive private data. The collected information includes:

• User actively submitted information: Name, enterprise name, contact phone number, email address, delivery address, necessary commercial information, inquiry messages, customized requirement descriptions, etc.
• Automatically collected website information: Browser type, access region, browsing pages, access duration, device information, and Cookie records (used to optimize website experience, analyze traffic, and comply with overseas access regulations).
• Payment-related information: The website only connects with compliant third-party payment channels. This website does not store users' bank card information, payment passwords, or other core financial data.

1.3 Purpose of Information Usage

• To respond to product consultations, provide quotation support, confirm orders, track shipments, and deliver after-sales maintenance services.
• To optimize product display and service experience, and accurately match procurement needs of industrial, commercial, and agricultural clients worldwide.
• To send essential service notifications including order updates, logistics reminders, after-sales follow-ups, and maintenance notices.
• To comply with local laws and regulations of various countries, resolve transaction disputes, and ensure transaction security.

1.4 Information Storage & Protection

• User transaction and inquiry data will only be stored compliantly during the service period. After transaction completion, data will be archived in accordance with international data compliance standards and automatically cleared upon expiration.
• The website adopts full SSL encryption technology and comprehensive data protection systems to prevent information leakage, tampering, and theft.
• Internal staff are strictly prohibited from disclosing, selling, or lending any user personal or transaction information. Violators shall bear corresponding legal responsibilities.

1.5 Information Sharing Rules
This website will not sell or share user personal information with irrelevant third parties. Information may only be disclosed legally under the following circumstances:

• With the user's explicit written consent.
• Necessary disclosure to logistics providers, customs agencies, manufacturers, and other cooperative parties for order fulfillment (limited to transaction-required information only).
• Information requested legally by judicial authorities or regulatory departments of various countries.

1.6 User Rights
Global users have the right to inquire, correct, delete personal data, and withdraw authorization at any time. Users may contact official customer service to process personal privacy information requests.

1.7 Cookie Usage
This website uses Cookies to optimize overseas browsing experience. Users may disable Cookies through browser settings. Disabling Cookies will not affect basic browsing functions but may limit partial personalized services.

1.8 Policy Updates & Contact
This website reserves the right to update this Privacy Policy according to international compliance requirements and business needs. Updated policies will take effect immediately after being published on the website.
For privacy-related inquiries, please contact official customer service.
Update Date: Effective upon real-time publication

Terms of Service (Global Transaction Agreement)

Last Updated: July 2026

2.1 Application & Acceptance
Any user accessing, browsing, consulting, ordering, or purchasing products on this website shall be deemed to have fully read, understood, and accepted all Terms of Service. User activities constitute formal recognition of this online service agreement.
These terms apply to all domestic and cross-border transactions of industrial equipment, commercial supplies, agricultural machinery, and supporting accessories on this website.

2.2 Product Information Disclaimer

• Due to a wide range of product categories, diverse models, customizable specifications, and varying industry application standards, all webpage displays including pictures, parameters, performance, dimensions, power, and applicable scenarios serve only as reference templates.
• Minor differences, parameter updates, model iterations, or configuration upgrades between webpage content and physical products do not constitute merchant breach of contract. Final product standards, customization solutions, and application requirements are subject to confirmed written records via customer service communication.
• Users must verify product models, specifications, functions, working conditions, and local usage standards with customer service before purchase. Any incompatibility issues arising from failure to confirm in advance shall be borne solely by the buyer.

2.3 Payment Terms (Fixed Settlement Rule)
To ensure transaction safety for both parties, all orders strictly adopt a unified payment method: 50% deposit + 50% balance before shipment

• After order confirmation, the buyer shall pay 50% of the total order amount as production/stock deposit. We will reserve inventory, arrange production scheduling, and prepare raw materials.
• After production and preparation are completed, the buyer shall settle the remaining 50% balance before shipment. We will then arrange packaging and delivery.
• Failure to pay the balance within the agreed time shall be regarded as voluntary order abandonment. The paid deposit will be used to deduct production, material, and labor losses and will not be refunded.
• All quotations exclude international logistics fees, tariffs, customs clearance fees, and taxes. All such expenses shall be borne by the buyer unless otherwise confirmed in customer service records.

2.4 Order Modification & Cancellation

• Modifications to product models, specifications, customization requirements, or shipping information are only allowed before production starts. No modifications are permitted once production or material procurement has commenced.
• Unilateral order cancellation or goods rejection by the buyer without quality grounds will result in forfeiture of the deposit. The buyer shall also bear relevant logistics and loss costs.
• If we fail to deliver goods according to confirmed standards due to our reasons, all paid deposits and balances will be fully refunded.

2.5 User Code of Conduct

• Users are prohibited from fake transactions, malicious orders, image infringement, unauthorized content use, and malicious defamation.
• Buyers must comply with local and international trade laws. Any illegal use of products shall be the sole responsibility of the user.
• All website images, product data, videos, and copywriting are protected by intellectual property rights. Any unauthorized tampering or misuse is prohibited, and we reserve all rights of legal recourse.

2.6 Website Rights
We reserve the right to optimize, update, or adjust website products, functions, and services at any time. We may intercept, cancel, or block malicious orders and non-compliant user behaviors without prior notice.

After‑Sales Service Policy (Industrial / Commercial / Agricultural Equipment · Global)

Last Updated: July 2026

3.1 Core After‑Sales Principle
This policy applies to all industrial, commercial, agricultural machinery, and supporting products on this website. Warranty duration, warranty scope, after-sales solutions, and maintenance rules are not subject to webpage display standards. All after-sales terms are subject to confirmed agreements via customer service communication.

3.2 Official Warranty Rules

• Within the warranty period, for equipment failures caused by original factory quality problems, component defects, or craftsmanship issues, the manufacturer provides free component replacement, remote technical guidance, and fault diagnosis services.
• Warranty services include free component replacement, free technical consultation, and free remote debugging. All round-trip logistics fees, customs fees, and on-site labor service fees incurred from after-sales services shall be borne by the buyer.
• All warranty parts are officially provided by us. Unauthorized disassembly, modification, or replacement of non-original accessories by users will automatically void the warranty.

3.3 Non-Warranty Scope
The following situations are not covered by free warranty. Paid maintenance services are available at the buyer's cost:

• Failures caused by human damage, improper operation, incorrect wiring, overload use, or failure to maintain equipment per official manuals.
• Damage caused by natural disasters (rainstorm, typhoon, lightning strike, earthquake), transportation collision, extrusion, or water ingress.
• Equipment failure or performance abnormality caused by unauthorized disassembly, modification, repair, or use of non-original parts.
• Daily wear and replacement of consumable parts (filters, belts, seals, blades, hoses, etc.).
• Equipment faults occurring after the confirmed warranty period.

3.4 Return & Exchange Policy

• No free returns or exchanges are allowed without verified factory quality issues.
• For confirmed factory quality problems, buyers must provide fault photos or videos within 3–7 working days after receiving goods. After verification, we provide maintenance, component replacement, or whole-machine replacement services. All round-trip shipping fees are borne by the buyer.
• Customized, non-standard, and specially processed products cannot be returned or exchanged if no quality issues exist.

3.5 After‑Sales Response Service

• Global after-sales inquiries and fault reports will be responded to promptly on working days with one-on-one remote technical support.
• For complex equipment failures, we provide professional technical solutions to assist users in troubleshooting and maintenance.
• All after-sales disputes shall be judged exclusively based on official customer service chat records and confirmed documents.

3.6 Final Interpretation Right
All Privacy Policies, Terms of Service, and After‑Sales Policies of this website are subject to the final interpretation of GTFI. Unresolved disputes shall be settled through friendly negotiation. If negotiation fails, disputes shall be handled in accordance with the laws and regulations of our registered location.